Legacy Partners Privacy Policy

Last Updated: December 3, 2024

Thank you for visiting Legacy Partners’ (“Legacy Partners”) Internet website (“Site”) located at https://legacypartners.com/. This Privacy Policy applies to Legacy Partners, its managed properties, and its affiliated communities, and is designed to help you understand how Legacy Partners collects, uses, processes, and discloses your personal information, and to help you understand and exercise your privacy rights.

This Privacy Policy applies to personal information processed by us, including on our Site, other online or offline offerings, online communications, and through other platforms and programs that link to this Privacy Policy (collectively, the “Services”).

For residents of certain U.S. states that have adopted a comprehensive privacy law, such as the California Consumer Privacy Act, more information about our privacy practices is available in our “State Privacy Rights” section below.

Please read this Privacy Policy carefully. If you do not agree to the terms of this Privacy Policy, please do not access the Site, telephone us in response to an advertisement or provide us any personal information electronically, telephonically, in person or by any other means.

Information Collection

Due to the nature of some of our Services, you may provide us with personal information, which may include the following:


  • Name, e-mail address, Social Security number, driver’s license number, passport number, address, phone number, and or similar identifiers;
  • Characteristics of protected classifications under state or federal law, e.g., sex, race, religion, color, national origin, citizenship status, age, or disability;
  • Your signature, account log-in credentials, bank account number, credit card number, debit card number, or other financial information;
  • Commercial information, including records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies;
  • Internet or other electronic network activity information, including information regarding your interaction with the Services;
  • Geolocation data;
  • Audio, electronic, visual or similar information, including if you call our customer service telephone number;
  • Professional or employment-related information, including income and education information;
  • Inferences drawn from any of the information identified in this list to create a profile of you reflecting your preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes; and
  • Any other information you voluntarily provide to us.

You are under no obligation to provide us with personal information of any kind on the Site or Services; however, your refusal to do so may limit or prevent you from using certain features of the Site or Services or prevent us from communicating with you. Some categories of personal information will be required if you decide to apply for or rent a housing unit.

Sources of Personal Information Collected

We collect personal information when you use the Services. The sources from which we collect personal information include the following:

  • When you register and create an account on the Site or Services;
  • When you communicate with us or interact with our Services through contact forms, availability and pricing inquiries, online chat and message boards, electronic payments, and/or request or access services relating to a rental housing unit; and
  • Any other information you voluntarily provide to us directly or indirectly through our service providers.

We may also collect your personal information from other third party sources, including, but not limited to, advertising networks, Internet service providers, data analytics providers, government entities, operating systems and platforms, social networks, data brokers, and service providers.

Information Use

We may use your personal information for the following purposes:

  • To deliver our Services or information you have requested;
  • Verify your authority to enter certain password protected areas of the Site or Services;
  • Verify that you are a customer or prospective customer;
  • Send you information that you have signed up to receive, notices about our products and/or Services that you have used or that may be of interest to you and notices about events;
  • Improve the content and general administration of the Site and our Services;
  • Auditing related to counting ad impressions to unique visitors, verifying positioning and quality of ad impressions, and auditing compliance with this specification and other standards;
  • Helping to ensure security and integrity to the extent the use of personal information is reasonably necessary and proportionate for these purposes;
  • Debugging to identify and repair errors that impair existing intended functionality;
  • Short-term, transient use, including, but not limited to, non-personalized advertising shown as part of your current interaction with us, provided that personal information is not disclosed to another third party and is not used to build a profile about you or otherwise alter your experience outside the current interaction with us;
  • Undertaking internal research for technological development and demonstration;
  • Undertaking activities to verify or maintain the quality or safety of the Site, Services, or device that is owned, manufactured, manufactured for, or controlled by us, and to improve, upgrade, or enhance the Site, Services, or device that is owned, manufactured, manufactured for, or controlled by us;
  • With your consent or authorization; and
  • For our legitimate business purposes unless otherwise prohibited by law.

If you are a user of our Services, we may use your personal information to provide these Services to you.

Cookies

We may use cookies, web beacons, tracking pixels, and other tracking technologies on the Site and Services to help customize the Site and Services and improve your experience. Most browsers are set to accept cookies by default. You can remove or reject cookies and may still use our Site and Services, but your ability to use some areas of our Site and Services may be limited.

If you would prefer not to accept cookies, you may decline all or select the types of non-necessary cookies that apply to your use of our Site and Services by managing your preferences at any time by clicking the “Cookies Preferences” link at the footer of the Site. Most browsers will allow you to: (i) change your browser settings to notify you when you receive a cookie, which lets you choose whether or not to accept it; (ii) disable existing cookies; or (iii) set your browser to automatically reject cookies; however, doing so may negatively impact your experience using the Services, as some features and services on our Services may not work properly.

Third Party Analytics Tools

Legacy Partners utilizes analytics tools including third party technologies, such as Google Analytics, to collect personal information utilizing cookies. Certain types of information, including geolocation, device type, onsite website usage and behavior, demographic data, and purchase history, are collected and aggregated for our analysis and advertising efforts.

Legacy Partners uses Remarketing with Google Analytics and Google Adwords to display relevant advertisements to users who have previously visited our Site and Services. Referred to as remarketing or retargeting, Legacy Partners may utilize previous session information to display advertisements to you on the Site and Services and based on such session information. Google may set a cookie and serve ads to you on third party websites on the Google Display Network. Third party vendors such as Google may display Legacy Partners ads on websites across the Internet. Aggregated user data may be utilized to create remarketing/retargeting “lists,” or groups of users with similar onsite behaviors or demographics.

Legacy Partners also uses Google Display Network Impression Reporting and Google Analytics Demographics and Interest Reporting and Interest-Based Advertising to display advertisements to users based on their inferred interests and demographics. Users may learn more about Google Analytics’ use of cookies by visiting the Google Privacy and Terms page at http://www.google.com/policies/. You may opt out of being tracked by Google Analytics by (i) turning off cookies in the preferences settings in your browser, (ii) downloading the Google Analytics opt-out browser add on available at: https://tools.google.com/dlpage/gaoptout/, (iii) opting out of user interest and demographic categories in the Settings for Google Ads feature to manage or opt out of Google interest based ads, or (iv) managing cookies used for online advertising across multiple companies at the U.S.-based Network Advertising Initiative at http://www.networkadvertising.org/choices/.

Your browser or device may include “Do Not Track” functionality. Currently, we do not recognize “Do Not Track” signals.

Aggregate Information

The Site and Services may track the total number of visitors to our Site and Services, the number of visitors to each page of our Site, browser type, IP addresses, External Web Sites (defined below) linked to and other aggregated data collected through our Services and we may analyze this data for trends and statistics in the aggregate but such information will be maintained, used and disclosed in aggregate form only and it will not contain personal information. We may use such aggregate information to analyze trends, administer the Site and Services, track users’ movement, and gather broad demographic information for aggregate use.

If we deidentify your personal information, we publicly commit to retain and use the deidentified personal information without attempting to reidentify the deidentified personal information.

Disclosure of Personal Information

We may provide your personal information and the data generated by cookies and third-party analytics tools and the aggregate information to the vendors and service providers that we may engage to assist us in providing our Services to you.

We may also disclose your personal information to affiliated and nonaffiliated third parties as follows:

  • To our affiliates to the extent necessary to provide the Services, or to manage your account in the ordinary course of business;
  • To marketing vendors, advertising networks, and data analytics providers;
  • To third parties authorized and/or designated by you;
  • In the event of a reorganization, merger, sale, joint venture, assignment, transfer, bankruptcy or liquidation, or other disposition of all or any portion of our business, assets, or stock when not otherwise prohibited by law;
  • To comply with applicable laws and regulations;
  • To comply with lawful requests and legal process, including to respond to requests from public and government authorities;
  • To protect our rights, privacy, safety, or property, and/or that of you or others, and to enforce our terms of use, unless otherwise prohibited by law; and
  • To conduct any other legitimate business activities not otherwise prohibited by law.

Links to Third Party Service Providers

We may share your information with third parties that perform services for us or on our behalf, including third-party utility billing providers, package/locker service providers, valet trash providers, concierge service providers, cable companies, payment processing, data analysis, email delivery, hosting services, customer service, and marketing programs and services that benefit your rental home. You acknowledge that Legacy Partners is providing these links to you only as a convenience, and further agree that Legacy Partners is not responsible for the content of such External Web Sites.

Your use of External Web Sites is subject to the terms of use and privacy policies located on the linked to External Web Sites. If you decide to visit such External Web Sites via a link contained on our Site and Services, you do so at your risk.

Children’s Privacy

Legacy Partners recognizes the privacy interests of children and we encourage parents and guardians to take an active role in their children’s online activities and interests. Neither our Site nor our Services are intended for children under the age of 18. Legacy Partners does not target its Services or this Site to children under 18. Legacy Partners does not knowingly collect personal information from children under the age of 18. By using our Site and Services, you represent that you are not under 18 years of age.

Security

We employ industry standard procedural and technological measures that are reasonably designed to help protect your personal information from loss, unauthorized access, disclosure, alteration or destruction. Legacy Partners may use, without limitation, firewalls, password protection, secure socket layer, and other security measures to help prevent unauthorized access to your personally identifiable information. Unfortunately, no system is 100% secure, and we cannot ensure or warrant the security of any information you provide to us. To the fullest extent permitted by applicable law, we do not accept liability for unauthorized access, use, disclosure, or loss of personal information.

By using the Services or providing personal information to us, you agree that we may communicate with you electronically regarding security, privacy, and administrative issues relating to your use of the Services.

Retention of Personal Information

We store the personal information we collect as described in this Privacy Policy for as long as you use the Services, or as necessary to fulfill the purpose(s) for which it was collected, provide the Services, resolve disputes, establish legal defenses, conduct audits, pursue legitimate business purposes, enforce our agreements, and comply with applicable laws, or based upon other criteria, including, but not limited to, the sensitivity and volume of such data. Additionally, we endeavor to retain all such personal information in accordance with legal requirements.

OPTIONS REGARDING YOUR INFORMATION

Emails and Communications

If you no longer wish to receive correspondence, emails, or other communications from us, you may opt-out by contacting us using the contact information provided below.
If you no longer wish to receive correspondence, emails, or other communications from third parties, you are responsible for contacting the third party directly.

State Privacy Rights

If you are a resident of a state that has adopted a comprehensive privacy law, such as the California Consumer Privacy Act, you may have certain privacy rights regarding your personal information, depending on your state of residence and applicable law, which may include the right to:

  • Obtain Access to and Portability of Your Personal Information, including: (i) confirming whether we are processing your personal information; (ii) obtaining access to or a copy of your personal information including specific pieces of personal information; and (iii) receiving an electronic copy of personal information that you have provided to us, or asking us to send that information to another company in a structured, commonly used, and machine readable format.
    • Any copy of personal information provided will be in a portable and, to the extent technically feasible, readily usable format that will allow you to transmit the personal information to another person.
  • Request Access to Your Personal Information, including that we disclose to you, free of charge, the following:
    • The categories of personal information, including sensitive personal information, that we have collected about you.
    • The categories of sources from which the personal information, including sensitive personal information, is collected.
    • The business or commercial purpose for collecting or selling or sharing personal information, including sensitive personal information.
    • The categories of third parties with whom we disclose personal information, including sensitive personal information, which may include a list of specific third parties, other than natural persons, to which we have disclosed personal information.
    • The specific pieces of personal information, including sensitive personal information, we have collected about you, which may include a copy of all personal information we are processing or have processed.
  • Request Correction of your personal information where it is inaccurate or incomplete (subject to exceptions as permitted by applicable law). When correcting inaccuracies, we will take into account the nature of the personal information and the purpose for processing the personal information.
  • Request Deletion of your personal information (subject to exceptions as permitted by applicable law).
  • Request Disclosure of Your Personal Information, including that we disclose to you, free of charge, with respect to personal information that we sell or disclose for a business purpose:
    • The categories of personal information, including sensitive personal information, that we have collected about you.
    • The categories of personal information, including sensitive personal information, that we have sold about you and the categories of third parties to whom the personal information was sold, by category or categories of personal information for each third party.
    • The categories of personal information, including sensitive personal information, that we have disclosed about you for a business purpose.
  • Request Restriction of or Object to our processing of your personal information where the processing of your personal information is based on our legitimate interest or for direct marketing purposes, including (i) the right to opt-out of the sale or sharing of personal information, (ii) object to or restrict our use of or your sensitive personal information, including the right to opt-out of the use and disclosure of sensitive personal information, and (iii) opt out of the processing of your personal information for purposes of (a) targeted advertising, and (b) profiling in furtherance of automated decisions that produce legal or similarly significant effects concerning you. Such opt-out right may be available through an opt-out preference signal.
    • If your personal information is profiled in furtherance of automated decisions that produce legal or similarly significant effects, you may have the right to question the result of the profiling, to be informed of the reason that the profiling resulted in the decision, and, if feasible, to be informed of what actions you might have taken to secure a different decision and the actions that you might take to secure a different decision in the future. You may have the right to review your personal Information used in the profiling. If the decision is determined to have been based on inaccurate personal information, you may have the right to have the information corrected and the profiling decision reevaluated based on the corrected information.
  • Opt-out of Sale or Sharing for Cross-Contextual Advertising. Although we do not “sell” your personal information as the term “sale” is typically understood, we may “share” your information for cross-context behavioral advertising with analytics providers and advertising networks in order to understand how visitors use our websites and serve you ads on and off our websites. Such opt-out right may be available through an opt-out preference signal.
    Withdraw your Consent if previously given to our processing of your personal information. Please note that your withdrawal will only take effect for future processing and will not affect the lawfulness of processing before the withdrawal.

Exercising Your Privacy Rights

  • Generally. If you would like to exercise a privacy right, please “Contact Us” below or as otherwise instructed in the additional privacy notices provided at the time we collect your personal information. We will process such requests in accordance with applicable laws and do not discriminate against any individual who exercises or seeks to exercise their privacy rights.
  • Authorized Agent. Only you, or someone legally authorized to act on your behalf, may make a verifiable consumer request related to your personal information. You may also make a verifiable consumer request on behalf of your minor child. To authorize an agent, provide written authorization signed by you and your designated agent or “Contact Us” below for additional instructions.
  • Verification. To protect your privacy, we will take steps to reasonably verify your identity before fulfilling your request. These steps may involve asking you to provide sufficient information such as, name, e-mail address, and telephone number, that allows us to reasonably verify you are the person about whom we collected personal information or an authorized representative, or to answer questions regarding your account and use of our Services.
  • Appeal. You may have the right to appeal our decision or response to your request. To exercise your right to appeal, please “Contact Us” below for additional instructions.

We will not discriminate against you because you exercise any of the rights as described in this section.

Privacy Policy Updates

Due to the Internet’s rapidly evolving nature, Legacy Partners may need to update this Privacy Policy from time to time. If so, Legacy Partners will post its updated Privacy Policy on our Site along with a change notice on the Site. Unless otherwise stated, any modifications to the Privacy Policy will go into immediate effect after they have been posted, as indicated by the Last Updated date located at the beginning of this Privacy Policy. Legacy Partners encourages you to review this Privacy Policy regularly for any changes. Your continued use of this Site and/or the Services and/or your continued provision of personal information to us after the posting of such notice will be subject to the terms of the most current Privacy Policy. If you do not agree with the Privacy Policy, you should cease use of the Site and Services immediately.

Contact Us

If you have any questions regarding this Privacy Policy or wish to make any requests with respect to your personal information, please contact us at: privacy@legacypartners.com or Toll-free Telephone number: (833) 724-0051

Legacy Partners
Attn: CCPA Request
950 Tower Lane, Suite 900
Foster City, CA 94404

Notice at Collection and Supplemental Notice

This Notice at Collection and Supplemental Notice describes the practices of Legacy Partners regarding the collection, use, and disclosure of personal information of consumers who are California residents.

Personal Information. We have collected the categories of personal information from you in the last 12 months as described in the section above titled, “Information Collection.”

Sensitive Personal Information. We may have collected sensitive personal information, a type of personal information, from you, including information that reveals your Social Security number, driver’s license, financial account information, racial or ethnic origin, or citizenship or immigration status.

Purposes for Processing Personal Information. We use the personal information we collect about you for the business purposes described above in the section titled, “Information Use.” We do not process sensitive personal information without obtaining your consent and only process sensitive personal information for the purposes outlined above and to the extent permitted under applicable law.

Categories of Personal Information Sold or Shared (for cross-context behavioral advertising). We sell or “share,” for cross-context behavioral advertising purposes, the following categories of personal information: geolocation, device type, onsite website usage and behavior, demographic data, and purchase history, as described above in the sections titled, “Cookies” and “Third Party Analytics Tools.” To learn about how to opt-out of such sale or sharing of personal information, please review the section titled, “State Privacy Rights”

Retention of Personal Information. The above section titled, “Retention of Personal Information,” outlines the criteria we utilize for determining how long to retain your personal information.

You may learn more about our privacy practices by reviewing our full Privacy Policy.